Gianna's Gems Privacy Policy

1. Introduction

Welcome to Gianna's Gems. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.  

2. Information We Collect

Gianna's Gems collects information from visitors to our site. This includes, but is not limited to:

• Personal Information:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (if applicable)

  • Any other information you voluntarily provide.

• Technical Information:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website

  • Pages visited

  • Time spent on our site

  • Cookies and similar tracking technologies

  • Device information.

• Usage Information:

  • Information about how you interact with our website and services.

  • Purchase history.

  • Search queries.

3. How We Collect Information

We collect information through various methods, including:

• Directly from you when you provide it to us (e.g., when you create an account, place an order, or contact us).  

• Automatically through cookies and other tracking technologies.

• Through server logs that record website activity.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.

• To communicate with you about your orders, products, and services.  

• To improve our website and services.  

• To personalize your experience.

• To send you marketing and promotional materials (with your consent, where required by law).

• To detect and prevent fraud.

• To comply with legal obligations.

• To analyze website traffic and user behavior.

• To maintain and improve website security.

5. Sharing Your Information

We may share your information with:

• Third-party service providers who assist us with website hosting, payment processing, shipping, and other services.  

• Law enforcement or government agencies when required by law.

• Business partners for marketing or promotional purposes (with your consent, where required by law).

• In the event of a merger, acquisition, or sale of assets.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.  

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

8. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Rectification: You can request that we correct any inaccurate or incomplete personal information.  

• Erasure: You can request that we delete your personal information (subject to legal obligations).  

• Restriction: You can request that we restrict the processing of your personal information.

• Objection: You can object to the processing of your personal information.  

• Data Portability: You can request to receive your personal information in a portable format.  

• Withdrawal of Consent: If we rely on your consent to process your information, you can withdraw your consent at any time.

To exercise these rights, please contact us.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.  

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.